邵波,单轸,王怡.新一代服务平台环境下的智慧图书馆建设:业务重组与数据管理[J].中国图书馆学报,2020,(2):27~37
Construction of Smart Libraries in a New Generation Service Platform: Business Reengineering and Data Management
新一代服务平台环境下的智慧图书馆建设:业务重组与数据管理
Received:January 22, 2020  Revised:February 28, 2020
DOI:
Key words:Smart library  Business reengineering  Data services  Library alliance  Librarian
中文关键词:  智慧图书馆  业务重组  数据服务  图书馆联盟  图书馆员
基金项目:
Author NameAffiliation
SHAO Bo 南京大学信息管理学院 江苏 南京 210023 
SHAN Zhen 南京大学信息管理学院 江苏 南京 210023 
WANG Yi 南京大学信息管理学院 江苏 南京 210023 
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Abstract:
The new-generation library service platform is the core of the construction of smart libraries and the key to the transformation of library It solves many problems that have puzzled the library for a long time For example, it realizes the unified management of paper resources, electronic resources and digital resources through the central knowledge base, and integrates various metadata formats and discovery systems In addition, it integrates many open and fused services, dynamically monitors users big data, and provides real-time data analysis and resource recommendation.
However, these problems are not the whole concern of the library The supporting business process system has not yet been established In the case of many and miscellaneous data, the library also needs to explore a new data management mode This paper is to discuss these two problems.
Benefited from the development of the new platform, the collection and editing business of the library can be fully networked, which saves a lot of time, greatly improves the efficiency of the second duplicate check, and the acquisition platform also becomes the intermediary for the library to contact publishers and booksellers The data management mode has changed from “just in case” to “just in time” The service mode is more active and intelligent, and new service forms such as robot service, intelligent recommendation and indoor navigation have emerged The staff of the library should also be reconfigured according to the needs of the business, the department-centered working mode is gradually changing to the process-centered working mode.
In the new era, many libraries have set up big data management institutions, or set up sensors in the library space, in order to get the data of users These data are disordered without processing, so the library should strengthen the data management, analysis and monitoring from the perspective of technology For instance, libraries can build user profiles through big data analysis and mine deep-seated high-value information to provide embedded services Open data is used to connect the upper, middle and lower reaches of the library ecological chain, so as to make the academic service system complete and unified.
To achieve business optimization and data management is not easy. We need more professional librarians and stronger alliance support The new generation of librarians are smart librarians Their core business ability is no longer borrowing and consulting in the past, but how to use intelligent technology to develop knowledge services and humanistic care for users that machines still can not achieve.
The digital library alliance is changing to the intelligent library alliance The trend of decentralization is obvious, and the connotation of the alliance is richer This is a good news for the small and medium-sized alliance Members of the alliance will use a sharing platform in the cloud environment, and the power of resources and services will be more balanced Of course, all of these can only be realized under the support of intelligent technology.
In general,on the basis of the new generation library service platform, the acquisition, cataloguing, data management, service and other businesses of the library must be optimized accordingly, and data management is the top priority Only by doing these things well can libraries be truly user-centered and smart In order to realize smart library, librarians and library alliance should make efforts to ensure the sustainable development of library 3 figs 29 refs.
中文摘要:
      在信息时代数据意识全面增强的背景下,图书馆作为科研活动和文化事业发展的重要支撑,其服务和业务管理也应尽快走向数据化和智能化。本文以新一代图书馆服务平台的实施为契机,回顾我国图书馆业务重组的历史,探索大数据背景下图书馆业务流程重组的方法和主要内容,包括采访流程再造、馆藏模式再造、服务流程重组和图书馆人员再造等。在智慧图书馆建设的背景下,要革新图书馆服务理念,提供一体化的读者服务和资源发现服务,重构学术服务,强化数据管理。从全国图书馆发展的宏观规划来看,图书馆联盟也需重构,要探索向智慧图书馆联盟的转型升级。图书馆整体应该跳出传统的文献服务范畴,以数据智能计算为中心,着眼于数据的搜集、组织、挖掘、应用的全过程,将数据服务作为新时代图书馆服务的主要能力。图3。参考文献29。
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