文章摘要

刘璇.图书馆领域社交网络应用研究述评与展望[J].中国图书馆学报,2016,42(6):102~116
图书馆领域社交网络应用研究述评与展望
Application of SNS in Libraries: Status and Prospects
投稿时间:2016-05-19  修订日期:2016-07-26
DOI:
中文关键词: 图书馆  社交网络  技术应用
英文关键词: Library  SNS  Technology application
基金项目:本文系浙江省文化厅科研项目“新媒体时代社交网络工具在图书馆的应用研究”(编号:zw2014083)和浙江省教育厅科研项目“移动社交网络环境下图书馆服务的创新及推广研究”(编号:Y201533668)的研究成果之一
作者单位
刘璇 杭州师范大学图书馆 浙江 杭州 311121 
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中文摘要:
      随着网络技术的发展,社交网络逐渐成为一种文化现象,在图书馆领域的应用也日益受到关注,并成为图书馆现代化的一个重要特征。2007年,社交网络正式成为图书情报界一个新的研究方向,其应用从最初的BBS、娱乐化社交网络发展到现在的微信息时代。目前,社交网络应用于图书馆领域的相关研究主要涉及七个方面:社交网络的技术优势、以图书馆为中心的案例、社交网络服务的内容、用户使用态度、图书馆和馆员问卷调查、服务效果评价和存在的问题。结合社交网络技术发展趋势和图书馆自身特点,将来应从社交网络的危机管理、信息素养教育、社交网络评价和可持续发展等方面进行深入研究;应认识到社交网络是图书馆拓展服务的技术手段而非目的,图书馆应从技术理性回归到实现服务的价值理性。表1。参考文献74。
英文摘要:

    With the development of network technology,social networking becomes a cultural phenomenon. Its applications in the library attract more and more attentions and have become an important feature of the modern library. In 2007, social networking became a new research theme in Library and Information Science, and its application expanded from the original BBS, entertainment SNS to the current micro-information age. This paper is a systematic review of the application of SNS in the library.

    The author used “Social Networking or SNS or Facebook or Twitter or Myspace” and “Library or Libraries” as keywords to retrieve the literature in foreign databases such as Web of Science、LISTA、Emerald etc. and on the Internet. Meanwhile, the author also used “Social Networking or SNS”, and “library” or “renren” or “microblog” or “wechat” as keywords to retrieve the Chinese articles in CNKI databases.

    Through using content analysis and inductive methods, the author reviews the research progress from seven aspects:SNS application advantages in the library; library-centered case studies; library using SNS to provide services; attitudes of users using SNS; libraries and librarians survey; evaluation of SNS services; problems in SNS applications.

    The research purposes is trying to gain a deeper understanding of the achievements and limitations of social networking applied in the field of Library and Information Science, and to predict the future research directions. Through literature review, the author gets the following conclusions: 1) On the time dimension, SNS have been applied earlier in foreign libraries, but developed faster in China; 2) In the practical application dimension,SNS are used widely at home and abroad. According to the survey, the majority of the American library websites applied SNS as regular service and the feature of the modern library. In China, social networking technology application developed rapidly and attracted more attentions in recent years, but the quality of library services applied the technology were uneven; 3) On the theoretical research dimensions,the number of theoretical researches is less in abroad than in China. In abroad the study object is one-fold (centralized on Facebook), but the research level is higher, mainly for there are diverse research topics and empirical researches. In China, the researchers more emphasize the macro-theoretical discussion. The research topics are relatively resemble and lack strong empirical research articles; 4) On the social networking application attitude dimensions in the library, compared with foreign countries, we lack research articles about user's attitudes on using SNS, libraries and librarians attitudes on SNS. These indicate that the application of a new technology abroad is relatively rational. Through understanding the acceptance of the new technology by the related people, the libraries can cope timely with the problems caused by new technologies. This has important reference value to the related researches and practice in China.

    Combined with the trend of SNS technology and the characteristics of the library, the author thinks that future research should include library crisis management of SNS, information literacy, SNS evaluation and sustainable development. It should be recognized that SNS is the technical means to expand the service of the library, but not the objective. The library should return to the value rationality of the service from the technical rationality. 1 tab. 74 refs.

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